Description
Murrays operates express coach services from:
- Canberra to Sydney/Melbourne/Wollongong/Narooma
- Sydney to Melbourne
- Brisbane toToowoomba/Chinchilla
Murrays also has coaches, buses and limousines available for hire.
Accessibility Information
From the Murrays website:
At Murrays Coaches, we are committed to safe, comfortable and reliable coach travel for all. Our aim is to continually improve and provide outstanding transport solutions and ensure everyone can safely make use of our services, by providing a high level of service to all of our passengers
General accessibility features:- Accessible booking options
- Online booking options
- Accessibility aware and friendly staff
- Driver accessibility training including wheelchair transfers and tie down
Mobility accessibility features:- Wheelchair accessible vehicles (WAV) with ramps or lift
- Wheelchair or scooter tie-downs
- Seating for non wheelchair or scooter passengers
Mobility Information:90% of Murrays coaches can accommodate passengers travelling in their own wheelchair if 24 hours notice of booking is provided to the Murrays booking office on +61 13 22 51. This allows Murrays to provide an accessible coach for that journey and prepare the wheelchair seating area. The accessible coaches are equiped a wheelchair lift and wheelchair tie downs and it only takes a few minutes for wheelchair users to board the coach and for the wheelchair to be safely secured.
Murrays recommends that passengers travelling with other mobility devices also contact the booking office by phone or email to discuss their travel requirements.
Vision Information:From the Murrays website:
If you are unable to use our website to make a booking and require assistance, please contact the Murrays booking office on (61) 13 22 51 between 4am - 7pm, 7 days a week and a supervisor will assist with your travel plans. The booking fee is waived for this assistance. Alternatively you may send an email to reservations@murrays.com.au.
Hearing accessibility features:- Welcomes calls from TTY devices
Hearing Information:From the Murrays website:
A free TTY (text phone) service is available to our website users who would like to have a Relay Officer assist in their conversations with Murrays. This service is provided by the National Relay Service (NRS). NB: This service is subject to the hours of operation of the NRS service.
From the Murrays Coaches website:
Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:
- TTY users phone 13 36 77 then ask for the Murrays telephone number (61) 13 22 51 for Murrays Express Services (available 4am - 7pm).
- Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for Murrays Express Services (available 4am - 7pm).
- Internet relay users connect to the NRS (see www.relayservice.gov.au for details) and then ask for Murrays Express Services (available 4am - 7pm).
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Accessibility Information
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