Description
All Wheelchair Accessible Taxis (WATs) in Canberra are now booked and dispatched through the 13WATS taxi service. The service uses the SmartMove taxi dispatching system,that enables vehicles to be tracked in real-time and it provides a very high level of traceability for investigating complaints and other issues. A key objective in setting up this new booking service has been to improve the service offered to wheelchair passengers. In particular
- A roster is being set up to ensure that there is at least one WAT vehicle operating at all times
- All WAT vehicles are required to be available on special days such as Christmas Day and Mother’s Day
- Penalties will be imposed if wheelchair vehicles refuse to take a wheelchair booking and do other work instead.
Accessibility Information
All Wheelchair Accessible Taxis (WATs) in Canberra are now booked and dispatched through the 13WATS taxi service. The service uses the SmartMove taxi dispatching system,that enables vehicles to be tracked in real-time and it provides a very high level of traceability for investigating complaints and other issues. A key objective in setting up this new booking service has been to improve the service offered to wheelchair passengers. In particular
- A roster is being set up to ensure that there is at least one WAT vehicle operating at all times
- All WAT vehicles are required to be available on special days such as Christmas Day and Mother's Day
- Penalties will be imposed if wheelchair vehicles refuse to take a wheelchair booking and do other work instead.
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Description
Accessibility Information
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