“O’Hare International Airport is one of the busiest airports in the world servicing airports and airlines all over the globe. Both United Airlines and American Airlines use O’Hare as their hub airport, but there are many other airlines that service O’Hare. Additionally, many of those airlines have daily, nonstop flights to cities all over the world.”
Changing Places Facility
This first-of-its-kind facility provides a restroom, shower and other ADA features for disabled passengers. It is located in Terminal 2 near security checkpoint 5 (Gate F3).
The facility is equipped with a motorized passenger lift system that provides access to the rooms adult changing table (can support max load of 330lbs.), (2) fully accessible showers (includes roll in and transfer seat types), accessible wall mount toilet, accessible sink, two emergency pull cords that are connected to the O’Hare Communication Center (OCC), clear floor space and grab bars near all plumbing fixtures and terrazzo flooring, LED lighting fixtures and an automatic operable door.
All restrooms located throughout the airport have wheelchair accessible facilities. In addition, there are Unisex / Family Companion Restrooms located in all terminals.
Elevators located in all terminals provide access to all passenger levels of the terminal complex. All elevator button panels are equipped with Braille and raised numerals.
Getting Through Security
The Transportation Security Administration (TSA) offers assistance to travelers with disabilities, medical conditions, or those who might need special accommodations during the security screening process.
TSA Cares is a helpline that provides travelers with disabilities, medical conditions and other special circumstances additional assistance during the security screening process. You may call 72 hours prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint.
O'Hare offers 325 accessible parking spaces in its parking facilities. All spaces are located adjacent to elevator centers, sidewalks, bus stops and the Airport Transit System (ATS) platform in Economy Lot E. All accessible parking spaces are wide enough to allow for lift or ramp access, but not all provide sufficient height for traditional accessible vans.
Accessible drop-off areas equipped with curb ramps are provided throughout the arrival and departure vehicle loading zones. Throughout the airport restrooms, elevators, signage, telephones, restaurants, drinking fountains and diaper changing facilities are in compliance with the Americans with Disabilities Act (ADA).
The CTA Blue Line train provides service between downtown Chicago and O'Hare. The station is equipped with an elevator to take passengers with mobility impairments to and from the platform. Please speak to CTA personnel if you need gap filler boards to bridge the space between the platform and the rail car.
Service Animal Relief Areas
Service Animal Relief Areas (SARA) are located on the outside security on the lower levels of Terminals 1, 2 and 5 and inside security in the Terminal 3 Rotunda. All animals must be accompanied and leashed by the owner.General accessibility features:Mobility accessibility features:Vision accessibility features:
- Audible or braille signage