Description
Jamala Wildlife Lodge is Canberra’s first, all-inclusive luxury accommodation experience. Located within the grounds of the National Zoo and Aquarium, Jamala boasts three 5-star, African styled accommodation hubs, specifically designed to provide guests with a unique and interactive experience with some of the favourite zoo residents.Accessibility information
General accessibility features:- Accessible booking options
- Disabled parking access
- Clear signage denoting accessibility
- Accessible toilets
- Accessibility aware and friendly staff
- Additional equipment available on request
General accessibility information:3 accessible rooms:
- 2 x Lemur rooms - these are the most accessible of the hotel rooms, and are closest to reception in case assistance is required.
- 1 x Lion room - this room is suitable for people with limited mobility but wheelchair users would struggle without assistance.
Hotel public area:
- Assistance animals: not allowed as the area is quarantined due to the room being in a working zoo.
- Parking spaces: 1 located near Jamala entrance, others available at the Zoo entrance.
- Accessible public transport: there is no bus service to Jamala.
- Payment facilities: no, payment is made at time of booking.
Lemur rooms 1 and 2:
- Assistance animals: not allowed as the area is quarantined due to the room being in a working zoo.
- Additional equipment available: Jamala staff can arrange the equipment at the cost of the guest.
Lion room:
- Assistance animals: not allowed as the area is quarantined due to the room being in a working zoo.
- Additional equipment available: Jamala staff can arrange the equipment at the cost of the guest.
Mobility accessibility features:- Wheelchair accessible rooms
- Level or ramp access to front entrance
- Paths wide and not slippery
- Level door threshold
- Straight and wide approach throughout
- Automatic or easy open doors
- Alternative access arrangements (if necessary)
- Sufficient clearance for wheelchairs under tables
- Bathroom - accessible sink
- Bathroom - accessible soap
- Bathroom - accessible hand dryer
- Shower - accessible shower
- Shower - bench or chair available
- Toilet - accessible grab rails
- Toilet - accessible toilet flush
Mobility information:Hotel public area:
- Lever style door handles: sliding doors which are within the line of sight of staff who can assist if required.
- Lightweight doors with very little resistance: doors are quite heavy but are within line of sight of staff who can assist if required.
Wheelchair accessibility:
- Level flooring: where not acccessible routes are available and signed
- Wide aisles/walkways: the only narrow section was the entrance to the lodge - 91cm
- Lowered accessible counters: kitchen is also at an accessible height
- Table service: available in dining room
- Lift access to all rooms: no, ramps only.
- Pool area: does not have hand rails or lift access
- Mobility aids: mobility scooters are available for $5/day, and wheelchairs are available for a gold coin/day
Lemur rooms 1 and 2:
Bathroom facilities:
- Easy open bathroom door: no, door is quite heavy to open.
- Accessible bathroom soap: soap at sink is accessible, but the soap in the shower would need to be moved
- Low height/adjustable mirror: low height but not adjustable, it is full length.
- Grab rails next to toilet: grab rail on one side, cannot be lifted.'
- Height from floor to top of toilet seat: 46cm
Accessible bed:
- Bed height: 70cm
- Space under bed: 14cm
Lion room:
Bathroom/shower facilities:
- Easy open door: no door to bathroom
- Accessible sink: sink not lowered
- Accessible soap: can be moved to more accessible height
- Low height/adjustable mirror: mirrors are high but smaller mirrors are available
- Accessible shower: 2cm lip
- Shower bench/chair available: available on request
- Height from floor to top of toilet seat: 46cm
Vision accessibility features:- Textured or coloured flooring at entrance and different level surfaces
- Sufficient lighting
- Directional Tactile Ground Surface Indicators
- No overhanging or protruding signage or other obstacles
Vision information:Hotel public area:
- Menus available online: the menu changes too often for this to be practical, but can be sent via email if requested (as Word document or PDF).
- Directional Tactile Ground Surface Indicators: available in some areas (eg, in the aquarium where it is quite dark)
Lemur rooms 1 and 2:
- No overhanging/protruding signage: there is a mosquito net on the bed which is easily movable
Lion room:
- No additional information
Hearing accessibility features:- Sufficient lighting (to enable lip reading and facial cues)
Intellectual/Social accessibility features:- Information available in various types
- Flexibility of the 'rules'
Autism/Sensory accessibility features:- Information available in various types
- Flexibility of the 'rules'
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