“Alcatraz Cruises is the official National Park Service Concessioner serving visitors to Alcatraz Island. Open seven days a week, with several daily departures, Alcatraz is a place to experience for locals and visitors alike.
Tickets include roundtrip ferry transportation and the award-winning Alcatraz cellhouse audio tour, which is available in ten languages. Alcatraz Reservations is open 7 days a week, from 8:00am to 7:00pm. The Ticket Booth at Pier 33, Alcatraz Landing is open 7 days a week from 7:30am to 4:30pm.”
"The Alcatraz Landing area at Pier 33 includes the Ticketbooth, waiting and boarding areas, all of which are accessible.
Accessible bathrooms are found at Pier 33 Alcatraz Landing and on all Alcatraz Cruises vessels."
Accessible-Friendly Parking Options
"For visitors with special needs arriving by private automobile, Pier 33 Alcatraz Landing is fully accessible with an “Accessibility Drop Off Zone”, located at the entrance to Alcatraz Landing."General accessibility features:
Mobility accessibility further information:
- Assistance animal welcome
- Disabled parking access
- Accessible toilet(s)
SUSTAINABLE EASY ACCESS TRANSPORTATION (S.E.A.T.)
"Visitors with mobility issues who are unable to make the climb up Alcatraz Island’s steep roads can take advantage of the S.E.A.T. tram, the accessible shuttle that runs approximately twice an hour from the Alcatraz Island dock to the Cellhouse and approximately twice an hour from the Cellhouse back to the Alcatraz dock.
Boarding S.E.A.T. is on a first come, first served basis. Visitors with mobility issues may be accompanied on S.E.A.T. by one other person in their party, as long as space is available."Vision accessibility features:
- Audible or braille signage
"Pier 33 Alcatraz Landing is home to a tactile model of Alcatraz Island, a tactile model of Pier 33, as well as outdoor exhibits depicting historical moments on the Island.
Each of the tactile models, as well as the other exhibits at Pier 33, include a Braille description.
Copies of the safety messages shown onboard all Alcatraz Cruises vessels are also available in Braille. Please ask for a copy at the Pier 33 Ticketbooth or request one from a uniformed Alcatraz Cruises crew member on any of our vessels."Hearing accessibility features:
- Hearing loop or infrared assisted listening system
- Sign language assistance or interpretation services
"The National Park Service provides American Sign Language Interpreters for Alcatraz Island visitors. To request a Sign Language Interpreter, NPS must be given at least at least three weeks advanced notice in order to guarantee that an interpreter will be available.
The safety announcement and introduction video shown on all Alcatraz Cruises vessels are closed captioned."
Assisted Listening Devices
"Assisted Listening Devices (ALD’s) are available and can be requested at the Pier 33 Ticketbooth. ALD’s for the Alcatraz Island Cellhouse Tour can also be picked up at the Pier 33 Ticketbooth. You will be asked for your credit card in case the ALD’s are not returned at the end of your visit. There is no charge for Assisted Listening Devices, unless they are lost or damaged."Other accessibility information:
For further thoughts and information, read Havewheelchairwilltravel.net's review of Alcatraz and its cruises
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