Description
From www.drphillipcenter.org:
“We believe a performing arts center should be more than a beautifully designed building. We believe in creating experiences that educate as much as entertain. And we believe in inspiring creativity with programming our entire community can enjoy.
We believe in making the arts accessible to people from all walks of life—all over the world. And we invite you to join us on this journey.”
Accessibility Information
Ticketing & Seating Policies
- Please request accessible seating when you buy tickets. Otherwise, contact the manager on duty before your show and we’ll do our best to accommodate you.
- Only guests requiring the accessible features of a seat—or companions of guests who require those features—may use accessible seating locations, unless the area has been released for general seating.
- To accommodate as many people as possible, guests can buy up to three companion seats per wheelchair-accessible seat purchased.
Accessible Parking
- City Commons Parking Garage
- Location: 460 Boone Ave., Orlando, FL 32801.
- $12 flat rate for weekend and weeknight shows.
- After parking, cross the covered sky bridge on the garage’s third floor then go through CNL Center I to reach Orange Avenue and Seneff Arts Plaza.
- Front Porch Valet Parking Service
- Location: directly in front of Dr. Phillips Center on Magnolia Avenue, which is closed to through-traffic during weekend and weeknight shows.
- Available two hours before all series and other select shows in Walt Disney Theater.
- $12 for pre-paid standard accessibility valet (with a state-issued disabled parking permit). $14 for standard accessibility valet at the curb on the day of a show.
- Location: directly in front of Dr. Phillips Center on Magnolia Avenue, which is closed to through-traffic during weekend and weeknight shows.
Service Animals
- Service animals, as defined by the Americans with Disabilities Act, are allowed in every theater, but must stay on a leash or in a harness.
- Service animals must sit under the guest’s seat, or at his or her feet, instead of in an aisle or on a seat.
- If you have a service animal, please let the Darden Box Office know at least two weeks before your show by calling 844 513 2014 or emailing boxoffice@drphillipscenter.org.
General accessibility features:- Assistance animal welcome
- Disabled parking access
- Accessible toilet
Mobility accessibility features:- Lift access to all levels
- Wheelchair hire available
Mobility Information:- Due to safety regulations, mobility devices like walkers must be stored by an usher during the show. Only wheelchairs in use may stay in the theater.
Wheelchair Accessibility & Mobility Assistance
- The two outermost pairs of doors at the arts center allow for assisted opening and delayed closing.
- Curb cuts make our sidewalks easily accessible.
- You can request a transport wheelchair at valet or the main entrance of Dr. Phillips Center on a first-come, first-served basis. Those using a transport wheelchair will need to have a companion push them to their seat, and then back through the lobby after their show.
- All public restrooms on all tiers are wheelchair accessible.
- Elevators reach all tiers of the theaters.
- Wheelchair lifts reach select tiers of Walt Disney Theater. The orchestra terrace (row 22) has a semi-enclosed lift that measures 39” x 54”. Box seats 3, 4, 9 and 10 have a fully enclosed lift that measures 36” x 48”. Please ask an usher for assistance.
Hearing accessibility features:- Hearing loop or infrared assisted listening system
- Sign language assistance or interpretation services
Hearing Information:Assistive Listening Devices
- Assistive Listening Devices (ALD) are available for most shows, including all Broadway.
- The devices are free, so just visit our concierge behind the Grand Staircase in Della Phillips Grand Lobby. We’ll need your driver’s license or other state-issued ID in exchange for an ALD. Once you return it, we’ll return your ID.
American Sign Language Interpretation
- Sign language interpretation is scheduled for select events, including the first Saturday matinee of every Broadway show.
- Please submit a request for sign language interpretation at least two weeks before your show by emailing guestservices@drphillipscenter.org.
Autism/Sensory accessibility features:- Information available in various types
Autism/Sensory accessibility further information:Sensory Issues
- Some guests on the autism spectrum have found these tools helpful when preparing to visit the arts center:
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Description
Accessibility Information
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