“The Van Gogh Museum in Amsterdam houses the largest collection of art works by Vincent van Gogh in the world. The permanent collection includes more than 200 paintings by Vincent van Gogh, 500 drawings and more than 800 letters. The museum also presents exhibitions on various subjects from 19th-century art history.”
360 Stories has created a virtual tour of the Van Gogh Museum.
"Visitors who are unable to navigate their way through the museum independently are permitted to bring a companion with them for free."
"A disabled parking space is located on Paulus Potterstraat (number 7, in front of the museum), in addition to a dedicated drop-off/pick-up space for disabled visitors."General accessibility features:
Mobility accessibility features:
- Assistance animal welcome
- Disabled parking access
- Level or ramp access to front entrance
- Lift access to all levels
- Wheelchair hire available
- Accessible toilet
"Wheelchairs, wheeled walkers and mobility scooters weighing up to 500kg are permitted in the museum. Alinkers are not permitted in the exhibition spaces due to safety considerations."
"Visitors using wheelchairs can either use the main entrance on Museumplein or the entrance at Paulus Potterstraat 7. If you are planning on visiting the permanent exhibition, the Paulus Potterstraat entrance is the most convenient."
Toilets and lifts
"Adapted toilets are located on the ground floor of the museum. All lifts and facilities are featured on a floor plan that is available from the Information Desks at the museum."
Loan wheelchairs and seats
"Several loan wheelchairs are available at the cloakroom. We recommend reserving a wheelchair in advance by emailing your request to firstname.lastname@example.org. Do you need help when using a wheelchair? We can offer assistance. Please email your request at least two weeks prior to your visit, to the 'bezoekersservice' email adress.
The museum also has foldable seats for visitors who are unable to stand for lengthy periods. These seats are available from the Information Desk in the Entrance Hall. There is no need to reserve a foldable seat."Vision accessibility features:
- Large print or high contrast menus and other signage
"The paintings of the museum are sensitive to light. Light can cause discolouration of pigments: some colors fade, others darken. The lighting in the museum is arranged so that the artworks are damaged as little as possible. As a result, the lighting is not optimal for visually impaired visitors.
We are working on improvement, taking the sensitivity of the artworks into account."
"The museum welcomes guide dogs fitted with a suitable harness. There is no need to register guide dogs prior to your visit. Dogs can be walked on Museumplein, which is located next to the museum."
Gallery texts partially-sighted visitors
"Gallery texts describe the artworks in the permanent collection or temporary exhibition, and are identical to the texts you can read on the signs in the museum. We have collated the most important gallery texts in a PDF file. Due to changes in the presentation of the collection, the gallery texts may differ slightly from the current situation in the museum.
Prefer not to read from a screen? A booklet with the gallery texts in large font is available for loan from the Information Desk in the Entrance Hall."
Feeling Van Gogh
"Feeling Van Gogh is an interactive programme designed especially for blind and partially-sighted visitors and their seeing friends, family members and companions. Feeling Van Gogh has a permanent place in the museum, with a 3D reproduction of the painting Sunflowers. Feel Van Gogh’s brushstrokes, smell the sunflowers and listen to the painting."Hearing accessibility features:
- Hearing loop or infrared assisted listening system
- Sign language assistance or interpretation services
Loop system in the auditorium
"A loop system has been installed in the museum auditorium, where visitors can watch a film charting the life of Vincent van Gogh. The film is screened continuously, and every second screening is accompanied by Dutch Sign Language.
An edition of the multimedia guide with sign language is not yet available."
Guided tour in sign language
"The Van Gogh Museum offers guided tours in (international) sign language. Reserve a private guided tour for a group of up to 12 visitors at your chosen time. A sign language guided tour costs € 80, excluding the price of admission to the museum.
Reservations are required at least two weeks in advance. Cancellations can be made without charge up to two weeks before the date of your visit."
Activities with a sign language interpreter
"If you see another museum activity with which you would like to participate accompanied by a sign language interpreter, contact us well in advance with your request.Intellectual/Social Information:
"Reading our house rules will also help you prepare for a visit to the museum."Autism/Sensory accessibility features:
Autism/Sensory accessibility information:
- Quiet room or space
- Information available in various types
"The Van Gogh Museum can become very busy on most days of the year. If you would prefer a quieter visit to the museum, we recommend booking your visit outside of the school holidays."
Moment of Rest
"Do you need a moment of rest? Please go to the servicedesk in the entrance hall of the museum. A first aid room is available in case required."
Music on Fridays
"Every last Friday of the month, the museum presents Vincent on Friday. During this evening performances and activities take place in the museum.Possibly there is music playing in the entrance hall. If you are looking for a quiet visit, these evenings are not so suitable.
There is no Vincent on Friday in June, July and August."
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