“At the Rijksmuseum, art and history take on new meaning for a broad-based, contemporary national and international audience.
As a national institute, the Rijksmuseum offers a representative overview of Dutch art and history from the Middle Ages onwards, and of major aspects of European and Asian art.
The Rijksmuseum keeps, manages, conserves, restores, researches, prepares, collects, publishes, and presents artistic and historical objects, both on its own premises and elsewhere.”
The Rijksmuseum App has 14 different multimedia tours that can be undertaken both at the museum and virtually.
It’s also possible to take a virtual tour of the Rijksmuseum through Google Arts & Culture.
"Visitors who are unable to move around the museum independently may bring a companion to assist them. The companion may enter the museum free of charge but must obtain a free ticket from the ticket office number 1.
To prevent misuse, the Rijksmuseum reserves the right to require companions to present a companion pass upon request at any time during your visit."
Guided toursGeneral accessibility features:
Mobility accessibility features:
- Assistance animal welcome
- Lift access to all levels
- Wheelchair hire available
- Accessible toilet
"There are four entrances to the Rijksmuseum from the Passage (the arcade that runs under the building), two on either side. Two entrances have stairs and two have lifts. The Passage is a public thoroughfare for cyclists and pedestrians. If you have a wheelchair, rollator, walking stick or pram, security staff will direct you to the lifts."
"All floors are served by lifts. All museum exhibits can therefore be enjoyed by wheelchair users and visitors with a rollator."
Loan a wheelchair, folding museum stool, walking stick, buggy or rollator
"Wheelchairs and rollators are also available on loan to use during your visit. We advise you to make an advance reservation by emailing firstname.lastname@example.org. Upon arrival, go to the information desk to collect your mobility aid."
"The Rijksmuseum has specially adapted toilets for disabled users. They have washbasins placed at a convenient height for wheelchair users.
Please note that the museum does not have official changing facilities for adults. However, you may use the first-aid table in a room which you can lock. Please tell the information desk and they will show you this room."
"Upon entering the museum, you may be asked to demonstrate your agility in operating your mobility scooter. When the museum is very busy or under other exceptional circumstances, security staff may decide not to permit mobility scooters inside the museum.
The welfare of both our visitors and our art objects is the museum’s highest priority. We therefore kindly request that you limit your speed inside the museum to match that of walking visitors."Vision Information:
"Guide dogs and walking canes are permitted in the museum."Hearing accessibility features:
- Hearing loop or infrared assisted listening system
- Sign language assistance or interpretation services
"The Auditorium is fitted with a hearing loop. Please contact a staff member in the auditorium if you require assistance."
"Several multimedia tours are available in the Rijksmuseum app. If you have a neckloop such as ComPilot, you can listen to the tours by connecting your hearing aid to your telephone using Bluetooth."Autism/Sensory accessibility features:
Autism/Sensory accessibility information:
- Information available in various types
Preparatory document for children
"Some children can use a bit of extra preparation before visiting the museum, for instance if your child has autism spectrum disorder.