“The National Gallery of Victoria (NGV) is the oldest and most visited gallery in Australia. Situated over two magnificent buildings – NGV International and NGV Australia – the Gallery hosts a wide range of international and local artists, exhibitions, programs and events; from contemporary art to major international historic exhibitions, fashion and design, architecture, sound and dance.”
"Paid accessible parking is available at the Arts Centre Melbourne and Australian Ballet Centre Car Park for NGV International, and at Fed Square for The Ian Potter Centre: NGV Australia."
Companion and Carer Cards
"The NGV recognises the Companion Card and Carer Card. Companion Card holders receive concession priced tickets to all exhibitions and programs, and a complimentary ticket for their companion. Complimentary tickets for companions can be collected at the Gallery. Carer Card holders receive concession priced tickets to all exhibitions and programs."
"Access aids are available for free hire from the Information Desk at both venues. Aids include wheelchairs, social scripts, ear plugs, fidget devices, magnifying sheets and coloured overlays. We recommend booking an aid prior to your visit, by calling +61 (0)3 8620 2222 or make a booking online."General accessibility features:
Mobility accessibility features:
- Assistance animal welcome
- Disabled parking access
- Additional equipment available on request
- Lift access to all levels
- Wheelchair hire available
- Accessible toilet
"Wheelchair access is available in our auditorium, studios, education theatres and toilets, as well as throughout the gallery spaces.
Wheelchairs are available from the Information Desk at both NGV International and the Ian Potter Centre: NGV Australia. We recommend booking a wheelchair prior to your visit by calling +61 (0)3 8620 2222 or make a booking online.
A motorised scooter is available for free hire from NGV International. We recommend booking it prior to your visit
Lift access to each floor of NGV International is available, with ramps and escalators throughout the building."Vision accessibility features:
- Audible or braille signage
- Audio description services
- Large print or high contrast menus and other signage
Braille and raised letter signage
"All facilities wayfinding signage at NGV includes Braille and raised letters."
Large print artwork labels
"Large print artwork labels for exhibitions are available on-site and online. See specific exhibition pages for links to download. Once downloaded to your device, artwork labels can be adjusted as necessary to suit your viewing needs."
"Guide Dogs and other registered assistance dogs are welcome in all spaces at the NGV. Water bowls available on request."
Audio described tours
"Join an NGV Guide for an audio described tour of the NGV Collection or selected exhibitions. Please book audio described tours two weeks in advance of your planned visit."Hearing accessibility features:
- Hearing loop or infrared assisted listening system
- Sign language assistance or interpretation services
"Hearing loops are available in the Great Hall, Clemenger BBDO Auditorium and Education Theatre at NGV International and in the Theatre at the Ian Potter Centre: NGV Australia."
"The NGV offers guided tours in Auslan, introducing visitors to select exhibitions and highlights from the NGV Collection. Auslan tours are led by artists who are Deaf. No English interpretation is provided. Family Auslan tours led by artists who are Deaf are also offered and English interpretation is provided."Autism/Sensory accessibility features:
Autism/Sensory accessibility information:
- Quiet hours
Tips for a low sensory visit
#1 If you are visiting a paid exhibition, minimise the time you or your family spends in a queue by buying tickets online before you visit.
#2 Avoid queuing to purchase food by bringing a picnic lunch to enjoy in the Great Hall or Grollo Equiset Garden. Please note that you will be required to cloak large bags that can’t be stored under a pram, when you enter the Gallery.
#3 NGV Kids exhibitions can be busy. If your child requires a quieter experience, we recommend visiting from 12pm-1pm or 4pm-5pm Monday-Thursday.
#4 There are a variety of quieter spaces at the NGV for a rest during your visit: Grollo Equiset Garden, Great Hall, Parents room on Ground level, Galleries on upper levels of NGV International and the Ian Potter Centre: NGV Australia.
"These social scripts are designed to help children with autism and their families prepare for their visit to the Gallery. Developed in consultation with AMAZE, these scripts can be downloaded and edited so that families can tailor them to their particular visit."
"Relaxed sessions are an opportunity for visitors with autism, sensory sensitivities or disability to have a quieter Gallery experience, with fewer people and reduced noise."
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