1 in 5 people have some form of accessibility need
Can your customers with disabilities find the information needed to make a buying decision quickly and easily? Inaccessibility can have a negative effect on businesses and the economy when customers who could be accessing goods and services do not do so when faced with accessibility barriers (be they physical, communicational or attitudinal). A quality service is one of the most important things you can offer your customers, though providing access to your shop or building is the cornerstone of ‘good business’. Not only will a portion of the population not be able to enter your premises, but others may also avoid visiting because of the fact.
