From the Norton Park Hotel webpage: With 165 bedrooms all boasting a modern decorative finish, a fantastic restaurant and the beautiful grounds to take a stroll through, Norton Park has everything you’ll need for a relaxing stay.
Accessibility informationGeneral accessibility information:
From www.qhotel.co.uk: Arrival At Norton Park Hotel, you will find 6 parking spaces of which 4 are reserved for blue badge holders. These are located to the left of the main reception entrance. There is also a turning circle located directly outside the main entrance for dropping off and picking up only. There is a level, paved route from the disabled parking into the hotel where the main entrance has an automatic revolving door and an automated push button operated single door for wheel chair access. If you need assistance with luggage or equipment, our team are on duty 24 hours. Reception The Reception desk is located on the ground floor of the hotel in the entrance lobby. The main reception desk is 110cm high although check-in can also be completed at low level area of reception desk which measures 75cm The following accessible aids are available at Reception: ‚ Portable Induction Loop for use at Reception ‚ Large Button Phone ‚ Vibrating Pad to assist waking guests with hearing disabilities in the event of a fire alarm ‚ An evacuation chair is also available to enable staff to assist with the emergency evacuation of disabled, if necessary. To the left of the main reception are the lifts to all floors for bedrooms, leisure club and meeting rooms. Bedrooms Norton Park Hotel has 6 purpose built disabled rooms. These are made up of 3 on the Ground floor and 3 on the First floor.Bedroom Inclusions:
- Interconnects to a double room for use by a carer or children
- Transfer space and turning of at least 120cm on one side of the bed
- Short pile carpet
- Reading lamps provided
- 24 hour room service
- Items of furniture can also be moved or removed on request.
- Wheel-in shower and wall mounted drop down seat
- Horizontal and vertical grab rails and emergency cords with wet room
In the event of fire alarm activation these rooms have both a sounder and a visual flashing light. In the event of an emergency a member of the team will assist with your evacuation if necessary. Fire evacuation advice is provided on the back of your bedroom door. If you would like to specifically book one of our access rooms please contact our UK call centre on 0845 034 5777 Public areas There are no steps on the main corridors and public areas on the ground floor. All the bar and lounge facilities at Norton Park Hotel are located on the ground floor making them easily accessible and all the restaurant facilities are located on the first floor with access via the passenger lift to the left of the main reception. All lifts have audible enunciation and tactile buttons at standard height. Accessible toilet facilities are located on the right had side passed the main bar through the double doors. Conference, Banqueting & Meeting Rooms Our meeting rooms are located on both the ground and first floors and are fully accessible from Reception via lift or stairs. The meeting rooms on the first floor are accessed via lift or staircase. Hearing loops are available upon request in advance. Lighting can be dimmed where required in the main function suite. Please notify your conference or banquet for specific seating or staging requirements. Accessible toilets are located to the left of the lift in the pre function area. Reflections Leisure and Spa The leisure club is located on the ground floor and the Gym on the first floor. Wheelchair access for the gym is available via doorway opposite room 206 which can be access via passenger lift in C block accommodation entrance foyer A member of the leisure team will show you the facilities and assist with access to the swimming pool and spa. A dedicated accessible toilet, wheel in shower room with drop down seat and appropriate grab rails and changing area is located within the leisure club. Access to poolside is on the same level. Outdoor Facilities The patio area, which is level and paved can be accessed via the double doors at main reception area.