The large double automatic glass doors open up to welcome you in with step-free access.
There are three elevators servicing each floor with Braille on each option button.
The Grand Mercure hotel has two accessible king studio rooms, one of these rooms has an optional inter-connecting room.
This bathroom is large and completely open plan. Access is through a sliding door with a width of 78cm. The shower is missing a bench that folds down to sit on, but there is a shower chair available on request.