Description
From www.dendy.com.au:
“Located within the iconic Canberra Centre North Quarter, Dendy Canberra offers you a world-class cinema experience.
Visit our six brand new cinema screens and enjoy more movies, more sessions and more events.”
Accessibility Information
The following is available in cinemas 5, 6, 8, 9, 10, 11, 12, 13 and both Premium Lounge cinemas:
General accessibility features:- Disabled parking access
- Accessible toilet
Mobility Information:"All cinemas are wheelchair accessible. There is a dedicated wheelchair space at the back of each theatre.
Please use the lift via the underground carpark or on the Ground Floor. There are a number of wheelchair/disability permit car spaces near the lift.
Accessible bathrooms also available at the cinema."
Vision accessibility features:- Audio description services
Vision Information:Audio Description (AD)
Movie session times that offer Audio Description capability are tagged with ‘AD’ after the session time.
"In select auditoriums Dendy Cinemas offers the USL Two channel IR headphones for HI (hearing impaired) and VI-N (visually impaired narrative). Audio is delivered to these headsets via infrared (IR) technology.
The left side of the headset provides an amplified version of the films soundtrack to support patrons with difficulty hearing, and the right side provides the secondary narration to the soundtrack for visually impaired.
Both tracks can be used together, or separately if desired. The user can adjust the volume controls on both the left and right side of the headset as desired to achieve a comfortable listening level.
Please see a Dendy Team Member to collect the equipment and you may be asked to leave a form of ID to ensure its safe return at the end of the film."
Hearing accessibility features:- Hearing loop or infrared assisted listening system
- Captioning services
Hearing Information:Closed Captions (CC)
Movie session times that offer Closed Caption capability are tagged with ‘CC’ after the session time.
"Dendy Cinemas offers the USL Closed Captioning System in select auditoriums to enhance the hearing impaired cinema patron’s movie-going experience.
Captions are delivered via infrared energy to a wireless device with a private display, so only you can see the captions. The text is green on a black LED screen. The device is attached to a flexible arm with a base that fits into the theatre seat cup holder, and can be flexibly positioned in front of you. The unit can be used in any seat in the cinema auditorium.
Please see staff at the box office to collect the equipment and please note the equipment is subject to availability and you may be asked to leave a form of ID to ensure the safe return of the equipment."
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Reviews
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Description
Accessibility Information
Photos
Reviews
1 Review on “Dendy Cinemas: Canberra Centre”
Leave a Review
You must be logged in to post a comment.
Dendy Cinemas
Overall Accessibility
• Dendy cinema is located in Canberra Centre and is compliant with the building standards. Canberra Centre is also accessible, and help can be received from the helpdesk.
• There are 2 lifts giving easy access to the cinema and multiple carparks with disabled parking on the different levels of Canberra Centre.
• Front area of the cinema was spacious and well light. However, the front counters are high (1200 mm) and may be hard to reach from a wheelchair.
• Bookings can be made online or at the front counters.
• There is a ramp, with width of 1400 mm, leading to the viewing room
• Viewing rooms are spacious and have designated space for people with wheelchairs.
• Assistance from staff is available and people can choose the seats when booking with tickets.
Vision
• Dendy cinemas has a specific lighting setup, which is expected from the nature of the business.
• Areas are generally well-lit and felt safe and easy to move.
• The corridors leading to the viewing room are darker but there are lights on the wall to help guide people.
Toileting Facilities
• Disabled toilet is conveniently located on the way to the viewing rooms.
• The door to the toilet is light
• The area is spacious enough for 18” wheelchair to maneuver (2600 mm x 2150 mm). Rails next to the toilet seat are 800 mm height.
• The toilet has back support and flush buttons which are 800 mm from the toilet.
• Sink is located inside the toilet and is 80 mm high.
• The soap dispenser is mounted at 870 mm from the ground.
• Baby change table and multiple waste disposal bins are also available.
Transportation
• Dendy cinemas is located on level 1 in Canberra Centre.
• There are plenty of carparks on many different levels of the building with disabled carparks available.
• The closest car park to Dendy cinemas is on the same level, is 20 m away, and contains 2 designated disabled car parks (2450 mm x 5000 mm).
• There are multiple entry points to Canberra Centre, which also contains a bus stop on premise.
Animals
Assistance animals are welcome and are the responsibility of the owner.
Staff
Staff were friendly and happily assist customers as expected and required of them. Staff normally performs ticket checks and guides customers to their seats. They are all well trained in evacuation proceedings with no specific training in accessibility.